We are GERSTEL
Innovation and precision in laboratory automation
We have been developing customized solutions for automated sample preparation and analysis for over 50 years. With state-of-the-art technology, individual advice and reliable service, we optimize laboratory processes worldwide.
At home in the lab
We are passionate about our customers and their needs - with a passion for high-quality and reliable solutions. This innovative spirit is at the heart of our company.
As part of the international Advanced Automation Technologies (AAT), we offer pioneering and sustainable solutions for laboratory automation.
But we are more than just laboratory analysis: We accompany our customers as an innovation partner from the idea to implementation. In an inspiring environment, we develop customized complete solutions to advance laboratory analysis.
Since 1967, our enthusiasm for development, design and customer service has gone into every one of our products - and we look forward to sharing it with you.
Our Core Values
TEAMWORK
We are stronger together as a team. We strive to promote collaboration and cooperation as a team. We value diverse perspectives and believe that teamwork leads to better results. We are humble, fact-based individuals with strong results and goal orientation working together as a team and encourage each other to excel.
CUSTOMER FOCUS
We value customer feedback and actively listen to our customers’ needs. We provide high quality products and exceptional service to ensure customer satisfaction.
INNOVATION
We foster a culture that sparks creativity, problem solving and shared learning to deliver best-in-class products, services, and solutions to our customers.
CONTINUOUS IMPROVEMENT
We are committed to the principles of continuous improvement (often referred to as Kaizen). We strive for operational excellence and encourage a culture of learning and development.
INTEGRITY, RESPECT AND TRUST
We respect each other, strive to understand each other, and build trust through our actions across sites, countries, and cultures. Our goal is to build and maintain trust with our employees, customers, and key stakeholders through integrity, transparency, honesty, and reliability.
Our Code of Conduct
We are committed to conducting our business worldwide in accordance with the highest moral and ethical principles. Our Code of Conduct is the foundation of this commitment and serves as a guideline for all employees, managers and management in their dealings with each other, with customers, with business partners and with all those who come into contact with us.
In our Code of Conduct, we have set out the expectations we have of employees, of how we treat each other, and of our suppliers. We require our suppliers to also act in accordance with our Code of Conduct and review this accordingly.
We are aware that there are various local customs and laws in the countries in which we operate. We observe and respect these regulations. Where our Code of Conduct conflicts with certain regulations, employees are encouraged to discuss concerns and suggestions with management, who will make an appropriate decision in each individual case.
Sustainability
GERSTEL Headquarter
Reducing CO2 emissions and promoting renewable energies is therefore one of our strategic corporate goals. We also take care to develop environmentally friendly products and continuously check whether raw materials can be replaced by more environmentally friendly, sustainable products.
Mobility
Our vehicle fleet is constantly being expanded and renewed. As far as possible, we rely on environmentally friendly and energy-efficient drives using electric and hybrid vehicles as well as natural gas-powered service vehicles. All our employees are offered the option of leasing a bicycle for their commute to work.
Internal project group
Internal and external sustainability projects are supported by interdisciplinary teams made up of employees from all departments. Mandatory annual training courses are held for all employees to further raise awareness of sustainable action.
Green analysis
By using automated analyses and miniaturized processes, the sample requirement can be significantly reduced. At the same time, the use of harmful solvents is kept to a minimum - an important contribution to environmental and health protection.
Quality and Environmental Management
Quality Management – DIN EN ISO 9001:2015
Customer satisfaction is GERSTEL's top priority. We have been certified to DIN EN ISO 9001 since 1997 and have our quality management system audited regularly. It guarantees consistently high quality, takes customer requirements into account and supports continuous improvements.
Download Certificate:
German | English
Environmental Management – DIN EN ISO 14001
Environmental protection is an integral part of our corporate strategy. Our ISO 14001-certified environmental management system ensures that we comply with legal requirements and measurably reduce our environmental impact.
Download Certificate:
German | English
Information and Whistleblowing
Whistleblowing helps us to counteract violations at an early stage - for GERSTEL, our employees. customers and partners.
We offer several reporting channels, including anonymous reporting.
Who can provide information?
All GERSTEL employees as well as customers, suppliers and external third parties.
What do we do for whistleblowers?
GERSTEL protects whistleblowers through a secure reporting system, confidentiality and protection against discrimination - as long as they act to the best of their knowledge.
What applies to those affected?
The rights of reported persons are also protected. Please use the system responsibly, as false accusations can have serious consequences.
Your first point of contact:
Ideally your manager or your GERSTEL contact.
Alternative contact option:
If this is not possible, please contact our Compliance department:
GERSTEL GmbH & Co. KG
Compliance Manager
Eberhard-Gerstel-Platz 1
45473 Mülheim an der Ruhr
E-Mail: [email protected]
