When you visit any of the major science trade shows, it is clear that all companies focus considerable effort on obtaining complete customer satisfaction. Achieving this requires continuous improvement in all services provided to the customer and not taking even the smallest detail for granted.
GERSTEL sees itself as your partner. We have made it our mission to provide you with the tools needed to solve your most difficult analytical questions, and we want to continue to develop and customise these tools to suit your individual needs. In order to do this, we collaborate closely with our customers, because we can’t provide useful solutions unless we fully understand your needs.
The overwhelming response that we received this year at the trade shows we participated in, show that our customers agree with our approach. Never in the history of our company have we experienced such response to our products and complete
It was also very heartening that many of the people that came to our booth were excited about using our new products to solve their existing analytical problems. This is further proof that we are reaching you and that we are on the right track.
Many thanks for the great trust that you have placed in us. I hope that we will continue to benefit from our successful partnership and that you will enjoy the articles in this special trade show edition of GERSTEL Solutions worldwide.

In this issue

News
Trade Fair 2002: Precision landing for new
GERSTEL products    Page 3
Further international expansion     Page 12
On lecture tour in Japan and Korea     Page 15
GERSTEL chosen among the TOP 100
innovative medium-sized companies in Germany     Page 20

Application
Effluent analysis made easy     Page 4 – 7
Monitoring pesticides in different matrices     Page 8 / 9

Distributors
Ireland: Presentation Carl Stuart Limited     Page 9
Italy: Distributor with new name     Page 12
Begium: RIC new official distributor 1    Page 4
Spain and Portugal: Presentation
Andaluza De Instrumentation S.L.     Page 19

Innovation
ODP-Software: Visualisation of olfactory intensities     Page 12
MASter Software now integrated in GC-ChemStation     Page 13

Twister
Semi-automated determination of PAH     Page 14
Twister beats SPME fibre by far     Page 15

ChemSensor System
Aroma analysis of the finest     Page 16
ChemSensor confirms the authenticitiy of whiskey     Page 17
Efficient determination of the spoiling of food     Page 17
Classification of coffee varieties
with the ChemSensor     Page 17

Interview
Innovative automated sample preparation     Page 18 / 19

Overview
Exhibitions: GERSTEL is there for you     Page 3
Contact: GERSTEL worldwide     Page 10 / 11
Imprint     Page 20

GERSTEL Solution worldwide No. 3